Accessibility Statement

We design our web pages to meet or exceed the Section 508 standards, which are the technical requirements that ensure we’re complying with federal Section 508 law. We also conform to the World Wide Web Consortium (W3C) and their industry standard Web Content Accessibility Guidelines (WCAG) 2.1. We meet Level A standards, which means our content is accessible to most people in most circumstances. We continually modify our websites to ensure the information, features and content are accessible to persons with disabilities.

Available complaint processes

If you experience difficulty accessing any resources or content on this site, please contact us via email at smcx@ctc.com and include:

1. The nature of your accessibility problem.
2. The URL of the page the inaccessible content was found on.
3. The preferred format in which you want to receive any materials.
4. Your contact information (email, phone or address).
5. We will work diligently to provide you with accessible content that addresses your issues.

Applications Required to Access Content

Links to applications required to access content provided on our web pages are available and linked below. Most of these links are to non-government sources. We do not endorse any of these products; they are provided for your convenience. Address questions about a particular plug-in or file viewer to the respective vendor.

Adobe Acrobat
Use Adobe Acrobat to read Portable Document Format (PDF) files.
Microsoft PowerPoint
Microsoft offers PPTX Viewer to enable those who do not have PowerPoint to view PowerPoint files.
WinZip
Use WinZip to decompress files.